The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
Processing times (the time it takes to make an item before shipping) vary from item to item. My bodysuits/t-shirts have a processing time of 3 to 5 BUSINESS DAYS. Whereas my outfits have a processing time of 2-3 weeks. Shipping will then depend on which shipping option you choose at checkout. If you are needing your item quickly, send me a message as I do have rush options available.
Upgrading shipping DOES NOT speed up production time, only the actual shipping itself. The only way to speed up processing time is to purchase the rush order listing. Message me for details.
Yes and no. If your item was a custom order, then no. It is very important to read the size charts in each listing very carefully so that you choose the correct size. If your order was not custom, then I will gladly exchange it for a different size.
**Please note buyer is responsible for all shipping cost incurred to and from for an exchange. Please contact me for exchange instructions.
Each listing has a detailed size chart available in the pictures. It is very important to read the size charts in each listing very carefully so that you choose the correct size.